Privacy Policy for Zyventos

Welcome to the privacy policy of Zyventos. This document details our extensive practices regarding the collection, use, storage, and protection of your personal information as you enjoy our online gaming platform. We are committed to ensuring that your privacy is respected and that your personal data is handled responsibly. This privacy policy explains what personal information is collected, how it is used, and the options available to you to access, modify, or delete your personal information when you choose to do so. It also explains our compliance with applicable data protection regulations and outlines the use of cookies on our platform.

1. Overview and Commitment to Your Privacy

At Zyventos, protecting your privacy is our highest priority. We understand that personal data is valuable and that safeguarding it is essential, especially when you participate in an engaging online gaming experience. Our practices have been designed in accordance with the highest standards of data protection and privacy regulations. We employ a broad range of physical, technical, and managerial procedures to protect your data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. We also aim to provide you with clear information regarding how we collect and use your information as you engage with our platform.

2. Data Collection and Types of Information Acquired

We collect various types of information to enhance your gaming experience. The types of personal information we may collect include, but are not limited to:

• Registration details such as your username, email address, and gender or birthday, if voluntarily provided.
• Technical data such as IP addresses, device type, browser type, and operating system information which help us ensure a smoother gaming experience.
• Usage data which includes the details of your gaming activities, preferences, game settings, and in-game performance statistics.
• Transactional data regarding in-app purchases or subscription details, even though our games do not involve wagering or real-money bets.
• Cookies and similar tracking technologies data that help us understand and analyze website traffic and provide you with a customized gaming experience.

We ensure that any data collected is processed fairly and solely for the purposes detailed in this privacy policy. The collection and processing of your personal data is done through lawful means and in strict compliance with applicable data protection regulations.

3. Use of Personal Data

The personal information we collect is used to:

• Provide, operate, maintain, and improve our online games and related services.
• Personalize your gaming experience by understanding your preferences, which allows us to present you with content and suggestions tailored to your interests.
• Administer your account and facilitate your registration process, including verifying your identity when necessary.
• Communicate with you about updates, offers, promotional content, and other information related to the services provided, in accordance with your communication preferences.
• Enhance our marketing efforts by analyzing trends, user activities, and demographic information to determine the effectiveness of our campaigns.
• Comply with legal obligations, investigate and address violations of our policies or other agreements.

We process personal data only for these specified purposes and never use it in a way that is incompatible with these stated objectives. Any secondary uses of your data will be based on obtaining additional consent from you, where required by applicable law.

4. Cookies and Similar Technologies

Our platform uses cookies and similar tracking technologies to improve your experience, analyze user behavior, and assist in our marketing efforts. Cookies are small data files that are stored on your device when you browse our services. We use these files to:

• Remember your preferences and enhance your user experience by personalizing the content you see.
• Collect information on how you interact with our service, allowing us to optimize performance and content.
• Measure the effectiveness of our advertisements and understand market trends in order to improve our offerings.

Please note that by using our online gaming platform, you consent to our cookie practices as described in this policy. Although we do provide information on these practices, we do not include an external link for cookie policies. If you wish to manage your cookie settings, most web browsers provide you with the tools to do so directly, although doing so might affect your experience on our site.

5. User Rights: Access, Correction, and Deletion of Personal Data

We firmly believe that you have the right to manage your personal information. In line with this commitment, you are empowered with the following rights regarding your personal data:

• Access: You have the right to request and obtain confirmation of whether we are processing your personal data. If such personal data is being processed, you have the right to access this data and request details about the purposes for processing, the categories of data, and how long we intend to retain it.
• Correction: If you believe that any information we hold about you is inaccurate or incomplete, you may request that we correct and update your personal data. This ensures that we maintain accuracy in our records.
• Deletion: Under certain circumstances, you can request the complete deletion of your personal information from our systems. We will consider such requests subject to any legal limitations and obligations we are required to observe.
• Objection and Restriction: You might have the right to object to or request the restriction of processing of your personal data in situations where the processing is based on our legitimate interests. Please contact us if you wish to exercise these rights.
• Data Portability: In some cases, you have the right to obtain and reuse your personal data in a structured, commonly used, and machine-readable format, enabling you to transfer it to another controller.

To exercise any of these rights, please send your request to us using the contact information provided at the end of this policy. We take every such request very seriously and will work diligently to respond in a timely manner in accordance with the relevant data protection laws.

6. Data Retention and Storage

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. The retention period varies depending on the nature of the data, the purposes for which the information is used, and the requirements under applicable laws. After the expiration of the retention period, your data will be safely deleted, anonymized, or irreversibly destroyed.

Our data retention policies have been developed to ensure compliance with applicable data retention and privacy regulations, guaranteeing that your personal information is not held longer than necessary.

7. Data Security Measures

The security of your personal information is paramount to us. We employ multiple layers of security measures to protect the confidentiality and integrity of your data. Among the security protocols in place, we have:

• Encryption methods that ensure data is securely stored and transmitted over secure channels.
• Access controls that restrict data access only to authorized personnel who require it to perform their job functions.
• Regular monitoring and auditing of our systems and processes to identify and resolve potential vulnerabilities.
• Physical security measures that protect the servers and data centers where your personal information is stored.

Despite these rigorous measures, no data transmission or storage system is completely infallible. Should a data security breach occur that compromises your personal data, we will notify you as soon as possible and take appropriate steps to mitigate any adverse effects.

8. Sharing and Disclosure of Personal Data

We do not sell or rent your personal data to third parties. However, there are cases where your information may be shared, including:

• With service providers or partners who assist us in delivering our online gaming services (e.g., technical support, data analytics, hosting, and marketing), under strict confidentiality agreements ensuring that they process your data only for the purposes for which it was provided.
• In response to a legal request or when required by law, for example, to comply with a judicial proceeding or government regulation.
• In situations where it is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users or others.

In all cases where your data is shared, we ensure that appropriate safeguards are in place, and we only disclose the minimal amount required to meet the objective of the disclosure.

9. Compliance with Applicable Privacy Laws and Regulations

Our data handling practices are designed to comply with all applicable privacy laws and regulations. We adhere to stringent data protection principles and guidelines, aligning our methods with recognized standards in the industry. Although we operate in a regulatory environment that may differ from other jurisdictions, we remain committed to ensuring that your personal data is managed in a secure and transparent manner.

We continually review and update our policies to ensure that they reflect current legal requirements and best practices. Should there be any changes in privacy legislation, we will update our practices and inform you accordingly so that you are always aware of your rights and our responsibilities regarding your data.

10. Third-Party Websites and Links

Our online gaming platform may, on occasion, contain links to third-party websites or services. Please note that once you leave our platform, this privacy policy will no longer apply. We advise you to review the privacy policies of any third-party websites you visit, as you are responsible for understanding their data collection and usage practices.

11. Updates to This Privacy Policy

This privacy policy is effective as of 2025-06-25 and may be updated periodically to reflect changes in our practices or in the law. We encourage you to review this policy regularly so that you remain informed about how we are protecting the personal data that you provide. In the event of significant changes, we will notify you through in-app notifications or by sending an email to the address you have provided.

12. Contact Information

If you have any questions, comments, or concerns regarding this privacy policy or our practices, or if you wish to exercise your rights with respect to your personal data, please contact us using the information provided below:

• Customer Support Phone: +61 3 9876 5432
• Email Address: info@zyventos.com
• Registered Office Address: 42 Collins Street Melbourne VIC 3000 Australia

We are committed to ensuring that your inquiry is handled in a prompt and professional manner. Your trust is very important to us, and we continuously strive to address your concerns and maintain the security and confidentiality of your personal information.

13. Consent and Acknowledgement

By using our online gaming platform, you are providing your explicit consent to the practices described in this privacy policy regarding the collection, use, storage, and disclosure of your personal data. Your continued use of our services constitutes acknowledgment of this privacy policy and any subsequent modifications thereto. If you do not agree with any aspect of this policy, we recommend that you refrain from using our services.

14. Additional Provisions

In addition to the provisions listed above, please be aware of the following:

• This privacy policy applies solely to the information collected through our gaming platform and does not cover information collected via any other channels or services that may be linked to or interact with our site.
• Although we take great care in managing your personal data, unforeseen circumstances such as system failures may occur. In these cases, we have disaster recovery and backup procedures in place to minimize any potential disruption or loss of your data.
• We value transparency and accountability in our approach to data privacy and remain open to engaging with regulatory authorities should any issues or questions arise regarding our practices.
• Your feedback is important to us. We encourage you to provide insights or suggestions regarding this privacy policy so that we can improve our practices in the future.

This document is comprehensive and reflective of our commitment not only to comply with legal requirements but also to ensure that our users understand how their personal data is treated within our online gaming environment. We urge you to take the time to read the entire policy carefully, and if you have any questions, please do not hesitate to contact us using the information provided above.

15. Final Remarks

Your privacy is an important priority for us at Zyventos. We continue to review and enhance our privacy practices to ensure they remain in compliance with the latest legal standards and technological innovations. By engaging with our online games, you are trusting us with your personal data, and we take that responsibility very seriously. We appreciate your support and look forward to providing you with a secure, interactive, and dynamic gaming experience.

Thank you for taking the time to familiarize yourself with our privacy policy. We are confident that our commitment to your privacy and data security will allow you to enjoy our services without hesitation. Should you need any further clarification or wish to inquire about any aspect of this document, please feel free to reach out at your convenience.

Effective Date: 2025-06-25